Privacy Policy
This Privacy Policy explains how AKO Player handles information when you use the app, including information used for app functionality, security, analytics, advertising, notifications, and support.
1. About AKO Player
AKO Player is a media player application. The app may allow users to play media links, manage playback features, receive app updates, and view ads where supported.
2. Information We May Collect
Depending on how the app is used and which features are enabled, AKO Player may collect or process the following types of information:
- Device and app information: device model, operating system version, app version, language settings, screen type, and technical identifiers used for app operation.
- Advertising information: advertising identifiers, ad interaction data, consent status, and related information used by advertising partners to serve, measure, and improve ads.
- Usage and performance information: app events, feature usage, playback-related technical logs, error reports, crash data, diagnostics, and performance measurements.
- Network information: IP address, approximate network-based location, connection type, server request logs, and security logs.
- Activation or license information: activation codes, subscription or access status, device-related activation data, and app version data used to verify access where applicable.
- Notification information: push notification tokens and notification delivery data if notifications are enabled.
- Support information: any information you choose to send when contacting us, such as your email address, message content, screenshots, device details, or issue description.
3. How We Use Information
We use information for the following purposes:
- To provide, operate, maintain, and improve AKO Player.
- To check app and player updates and deliver important technical notices.
- To verify activation, access status, and security where applicable.
- To troubleshoot errors, fix crashes, improve performance, and protect the app from misuse.
- To display, limit, measure, and improve ads.
- To manage user consent choices for advertising and privacy-related settings where required.
- To send notifications if enabled by the user or supported by the app.
- To respond to support requests and user inquiries.
4. Advertising and Consent
AKO Player may show ads through Google AdMob or other supported advertising services. Advertising partners may collect or receive device information, advertising identifiers, IP address, ad interaction data, consent signals, and usage information to serve ads, measure ad performance, prevent fraud, and improve ad quality.
Where required, the app may show a consent message before requesting personalized ads. You may be able to manage your advertising consent choices inside the app through privacy options, if available.
5. Third-Party Services
AKO Player may use third-party services for ads, analytics, crash reporting, notifications, hosting, security, and app functionality. These services may process information according to their own privacy policies and terms.
Examples of third-party services that may be used include:
- Google AdMob
- Google Play services
- Firebase services, such as notifications, analytics, or crash reporting, if enabled
- Hosting, content delivery, security, and server infrastructure providers
6. External Links and Third-Party Content
AKO Player may open external links or play media provided through external sources. We do not control third-party websites, servers, media sources, or services. Their privacy practices are governed by their own policies.
7. Sharing of Information
We do not sell personal information. We may share information only in the following situations:
- With service providers and SDK partners that help operate, secure, analyze, advertise, or improve the app.
- When required to comply with legal obligations or valid requests.
- To protect the rights, security, and integrity of AKO Player, users, and our services.
- In connection with a business transfer, such as a merger, acquisition, restructuring, or service transition.
8. Data Retention
We keep information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including app operation, security, support, legal compliance, fraud prevention, analytics, and service improvement.
Support messages may be kept for as long as needed to resolve the request and maintain records. Server logs and diagnostics may be kept for a limited period unless a longer period is required for security, legal, or operational reasons.
9. Data Security
We use reasonable technical and organizational measures to help protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure.
10. Your Choices and Rights
Depending on your settings, app version, and applicable privacy requirements, you may have choices such as:
- Resetting or limiting your advertising identifier from your device settings.
- Managing ad personalization choices through device or Google settings.
- Managing consent choices through the app privacy options where available.
- Disabling push notifications from your device settings.
- Requesting access, correction, or deletion of information associated with your support request or activation record, where applicable.
To submit a privacy request, contact us at contact@ako-tv.com.
11. Children’s Privacy
AKO Player is not intended for children. We do not knowingly collect personal information from children. If you believe that a child has provided personal information through the app, please contact us so we can review and take appropriate action.
12. Permissions
AKO Player may request permissions only when needed for app functionality. The exact permissions may vary by app version and device. Examples may include:
- Internet access: to load media, ads, updates, notifications, and app services.
- Network state: to detect connection status and improve playback reliability.
- Notification permission: to send notifications, where supported and allowed by the user.
- Storage or media access: only if needed for downloads, file access, caching, or user-selected media features.
13. International Processing
Information may be processed on servers and by service providers in different locations. By using AKO Player, you understand that information may be processed where we or our service providers operate, subject to applicable safeguards.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date on this page. Continued use of AKO Player after an update means you accept the updated policy.
15. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how AKO Player handles information, contact us at:
Email: contact@ako-tv.com